VALLEY HARVEST · CUSTOMER INFORMATION
Return Policy
CONFIGURATION REQUIRED — confirm eligible products, reporting windows, evidence, return shipping responsibility and the inspection process before launch.
Policy status — business decision required
Valley Harvest has not yet configured a final return eligibility policy or reporting window. This page is a clearly marked setup draft, not a promise that every food product can be returned. The final terms need review for applicable consumer rights before orders are accepted.
Issues to report
Please retain the package and order details if an item arrives damaged, incorrect, missing, in the wrong quantity or with a quality concern. The business must configure the reporting channel, time window, evidence requirements and inspection process here before launch.
Food and hygiene considerations
Eligibility may differ for opened or sealed food products because of food-safety and hygiene considerations. Valley Harvest must identify any unopened items that may be eligible and any items that cannot reasonably be returned, subject to applicable law. No final list has been provided.
Return shipping and resolution
Who arranges or pays for return shipping, the return address, inspection process and whether an approved claim results in replacement or refund are not yet configured. These terms must be confirmed by Valley Harvest before production.
Configured return contact and address
- Customer-care email
- support@valleyharvest.shop
- Return address
- Not configured — Valley Harvest must provide this detail.