VALLEY HARVEST · CUSTOMER INFORMATION

Refund Policy

This page identifies the refund decisions still needed for Valley Harvest. It does not state a blanket no-refund rule.

CONFIGURATION REQUIRED — define eligibility, review, refund method and processing time after approval. Checkout does not currently collect payment.

Policy status — business decision required

Valley Harvest has not supplied a final refund policy. This page does not promise a particular refund eligibility rule or timeline. A blanket denial of refunds is not stated; applicable statutory consumer rights remain unaffected.

Review and approval

For a damaged package, incorrect or missing product, wrong quantity or quality concern, retain the packaging and order information and contact customer care using a configured channel. The reporting window, evidence requirements, inspection criteria and approval process need to be set by the business.

Refund method and timing

The payment method and refund timeline after approval cannot be specified yet because checkout does not currently collect payment. Valley Harvest must configure the supported refund method, processing responsibility and expected timeline before connecting payments.

Customer-care contact

Email: support@valleyharvest.shop
Phone: 1800-100-999